24-hour help
VOICES’ staff are available to support you during office hours. If you would like support outside office hours, scroll below for links.
If you are in immediate danger, call 999
24-hour help
VOICES’ staff are available to support you during office hours. If you would like support outside office hours, scroll below for links.
If you are in immediate danger, call 999
If you think you are in immediate danger please call 999
Women
The freephone, 24-hour National Domestic Abuse Helpline: 0808 2000 247
For additional support, such as advice on how to access refuge accommodation and specialist domestic violence services, call the 24 hour National Domestic Abuse Helpline.
The helpline is staffed around the clock by fully trained support workers who can listen to your experience and offer advice without judgement. It is free to call and completely confidential. Interpreters can be accessed for non-English speakers and services are available for those who are deaf or hard of hearing.
If you do not feel able to speak over the phone you can use Refuge’s live chat service from Monday to Friday between 3pm and 10pm.
Men
Respect Men’s Advice Line
Freephone 0808 8010327
Monday to Friday – 9:00am to 8:00pm
Saturday and Sunday – 10:00am to 12:00pm and 4:00pm to 6:00pm
Webchat support
Wednesday, Thursday and Friday – 10:00 to 11:00am and 3:00 to 4:00pm
Mankind
01823 334244
Confidential helpline for male victims of domestic abuse and domestic violence
Weekdays 10am to 4pm
LGBTQ+
Galop
Freephone 0800 9995428
Monday to Friday – 10:00am to 5:00pm
Wednesday and Thursday – 10:00am to 8:00pm
Email support: help@galop.org.uk
Webchat and chatbot
Wednesday and Thursday – 5pm to 8pm (Open 5 days a week and closed at weekends and on bank holidays. You will be called back if you can’t get through the first time.) The chatbot is available 24 hours a day, 7 days a week for those who do not need immediate help.
General
Samaritans
Freephone 116 123 – 24 hour service
The Mix
Freephone: 0808 808 4994
Free information and support for under 25s – 3:00pm – 12:00am every day
One-to-one chat and crisis messenger
We can support you now
If you are ready to have a conversation with us, leave a safe number for us to call and a time that suits you either on our answer machine or via email.
No commitments, no record without your consent. Just a conversation.
Latest news
Local Family Justice Board at University of the West of England Law School took place on Friday 19 May
A groundbreaking conference by the Local Family Justice Board at University of the West of England Law School took place on Friday 19 May, looking at how to improve responses to domestic abuse and support for adult and child survivors in family court processes. Our director Ursula spoke about family courts, coercive control and lived…
Cycle challenge in aid of domestic abuse charity
by Tamsin and Hannah (May / Hughes) About We have set ourselves the challenge of cycling over 680 miles across France and to fundraise for domestic abuse charity Voices. We’re new to bike touring and have been training for this challenge since September 2022. You can donate here: https://localgiving.org/fundraising/lostinfrance/ We hope our fundraiser will help…
Managing Emergency Alerts on your phone to stay safe if you’re experiencing domestic abuse
At 3pm, on Sunday 23 April, a siren-like emergency warning message will be sent to 4G and 5G mobile phones across the UK to test a new public-alert system. The message, which will appear on the home screens of mobile phones, will have sound and vibration for up to 10 seconds, even if a phone…