Lived Experience Forum

The VOICES Lived Experience Forum is a unique platform that brings together survivors of domestic abuse to share their experiences and perspectives in a safe, supportive environment. The forum recognises that people who have lived through abuse hold essential knowledge about the challenges, gaps, and opportunities within support systems. By providing a structured space for survivors to speak and be heard, VOICES ensures that services, policies, and research reflect real needs rather than assumptions.

A key strength of the forum is its collaboration with universities and research institutions.

The forum plays a vital role both locally and nationally. Locally, it offers insight into the barriers survivors face in accessing support, as well as the factors that enable recovery and resilience. Nationally, it contributes to policy development, government consultations, and wider conversations about best practice in tackling domestic abuse. This dual focus ensures that survivor voices are central to shaping meaningful change at every level.

VOICES works closely with respected partners such as the University of Oxford, Sussex University, and UCLA, among others. These partnerships allow academic researchers to hear directly from survivors, grounding their studies in lived experience. Survivor input helps shape research questions, methodologies, and recommendations, ensuring that academic findings are relevant and impactful. In turn, survivors benefit from knowing their voices are influencing evidence that will inform policy and practice.

This collaboration has led to significant outcomes. For example, survivor feedback has informed studies on the long-term effects of domestic abuse, the accessibility of services, and the ways systems respond to survivors and their children. Insights from the forum have challenged stereotypes, highlighted gaps in provision, and underlined the importance of trauma-informed approaches. By embedding lived experience at the heart of research, VOICES helps to ensure that findings are not only academically rigorous but also socially meaningful.

List of Lived experience influencing work: activities/output from VOICES (list not exhaustive)

2012-2014

1) Survivor insights training provided to police first responders & probation officers, Bristol & Bath
2) Talks given to midwives/health visitors/ women’s and community organisations
3) SEEDS Bath survey – Barriers to disclosure of DA
4) Action for Women group steering group members
5) Interpersonal Violence & Abuse Strategic Partnership Board members as survivors
6) Feedback as panel member of HMIC report on Avon & Somerset DA response 2014
7) Poem – Should I call you. Used by National College of Policing for DA training

2014-2016

1) SafeLives DASH-RIC feedback
2) Domestic Abuse Partnership Board membership as survivors (SEEDs then VOICES) initially, then as service provider of peer support groups.
3) SafeLives One Front Door concept – providing feedback

2016-2019

1) Family Friends and Survivors group, SafeLives – participation as survivors of DA VOICES members Aimee and Ursula meeting Camilla Duchess of Cornwall in 2016 hosted by SafeLives – initial meeting that sparked her connection with DA charities and eventual Patron of SafeLives
2) IRIS Steering Group for BANES, providing some lived experience perspective on the development of IRIS within BANES.
3) SafeLives Authentic Voice concept (growing out of Family Friends & Survivors group)

2019-2023

1) SafeLives Public Health approach to DA
2) UCL research partnership
3) Claire Powell Children’s Policy Research Unit (CPRU), UCL Great Ormond Street Institute of Child Health 2019-2022. Developing a core outcome set (COS) for use in studies evaluating the effectiveness of child or family focussed interventions for preventing or limiting the harm associated with domestic violence and abuse. Home Office funded and published, 2022.
4) Co-creating a booklet: MORE HARM THAN GOOD A guide for commissioners, policymakers and service managers. Making sure health and social care services work for survivors of child maltreatment and domestic abuse. Published 2023.
5) 2020 Ministry of Justice Lived Experience consultation with the Research Implementation Unit “Getting the Survivor insights was invaluable in understanding the
important issues and thinking about appropriate interventions. The project provided a solid evidence base for several of the measures that were being explored by the policy team (early intervention, incentivising mediation, and increasing post-court support where appropriate and safe, bearing in mind safeguarding issues) and we presented the findings and recommendations to Minister Chalk early March who was satisfied the department was broadly looking at the right things reform-wise.” (Farva Kaukab, Ministry of Justice Research Implementation Unit, 2021)Presenting at the Keynote Seminar: Westminster Legal Policy Forum on Next steps for family justice in England and Wales, talking about impact of family law experience on survivors of domestic abuse, chaired by Baroness Newlove.

6) VOICES involvement in Cafcass Learning & Improvement Board 2020-2023, including participating with other lived experience advocates in the first external audits of Cafcass cases in 2020 and 2021. Started by a meeting with Cafcass Heads at Parliament.

2023-Ongoing

1) VOICES invited to present at the Domestic Abuse Commissioner’s Festival of Practice on the Charity’s model of therapeutic recovery support, March 2023
2) VOICES presents its collaborative work in the family law arena, including the law clinic with the University of the West of England at the Local Family Justice Board annual conference May 2023, at UWE.
3) Presentation of the Legal Education Foundation-funded training for family lawyers developed by SafeLives and VOICES, Charles Russell Speechlys, London September 2023
4) Initiating and creating a Practitioner Network for BANES with other specialist services supporting families impacted by Domestic Abuse, 2023
5) VOICES joins the CAFCASS Practice Reference Group as a DA provider service, alongside Cheshire Without Abuse, 2023
6) VOICES initiates and chairs a new DA sub-group of the Local Family Justice Board from December 2023
7) IRIS+ Trial – ongoing research project in collaboration with Bristol University up to 2027 with VOICES overseeing LE work with Young People as PPI.
8) See below British Medical Journal and International Journal publications (Ursula Lindenberg and Karen Johns from VOICES).

a) Keynejad R, Baker N, Lindenberg U, Pitt K, Boyle A, Hawcroft C. Identifying and responding to domestic violence and abuse in healthcare settings. BMJ. 2021 May 7;373:n1047. doi: 10.1136/bmj.n1047. PMID: 33962911.
b) Clark, S., Kimber, M., Downes, L., Feder, G., Fulton, E., Howarth, E., Johns, K., Lindenberg, U., d’Oliveira, A., Shaheen, A., Vindrola-Padros, C. & Powell, C., (2023) “Engaging domestic abuse practitioners and survivors in a review of outcome tools – reflections on differing priorities”, Research for All 7(1). doi: https://doi.org/10.14324/RFA.07.1.06
c) Powell C, Szilassy E, Cowan K, Feder G, Gilbert R, Howarth E, Johns K, Lindenberg U, Gregory A. Adapting a consensus process for survivors of domestic abuse and child maltreatment: a brief report about adopting a trauma-informed approach in multistakeholder workshops. BMJ Open. 2025 Jan 22;15(1):e090017. doi:
10.1136/bmjopen-2024-090017. PMID: 39843367; PMCID: PMC11784130.
d) Senior Researcher Claire Powell article Child mental health practitioners’ perspectives on providing support for families where there is intimate partner violence:
navigating complex family relationships and fear at home on April 10, 2025. Claire Powell a , Emma Jones a , Gene Feder b , Ruth Gilbert a , Antigoni Gkaravella c,
Emma Howarth d, Karen Johns e , Ursula Lindenberg e f , Lauren Herlitz a https://authors.elsevier.com/sd/article/S0145-2134(25)00197-8

We have created a sound platform to do this important work! There is still much to do! This is and has always been why VOICES was created so we can make and impact on a National and International level.

The History of Our Lived Experience Work

Dr Claire Powell, from UCL, has described the impact of VOICES Lived Experienced engagement as follows:

“We have consulted with VOICES experts by experience group for several research projects to help ensure that our research design and process is ethical, does not cause harm to survivors and is relevant to people who use domestic abuse services.

VOICES has helped us re-evaluate how we deliver workshops online and face-to-face to ensure that participants feel safe and included. VOICES has also helped steer the direction of research projects to ensure that we think about questions of interest to experts by experience, and not just health professionals, from the beginning of studies. We cannot emphasise enough how much the expert advice, guidance and critique has supported us to improve the quality of our research and its dissemination.”

Survivor Testimonials

Just wanted to say hi and thank for saving me with your hard work and dedication from all of u. I am alone, have 3 grandchild now and been in care job a 1yr 3 months. I’m very happy and contented. Thanks to VOICES. God bless keep saving lives!!!!
Emily

All is good thank you …I have a carpet and a proper bed now.  I wouldn’t have got here without your help.

Client

I couldn’t have done this without you, when nobody else believed me you did.

Client
I wouldn’t still be here if it wasn’t for VOICES
Client with PTSD

Impact Summary

  • Survivor voices embedded in policing, health, family justice, and national policy.
  • Contributions to Home Office, Ministry of Justice, SafeLives, Cafcass, and UCL research.
  • Survivor insights now shaping practice, training, and systemic reform at local and national levels

Survivor voices have influenced local authority strategies, shaping how services are designed and delivered. They have contributed to national consultations domestic abuse legislation, ensuring that policy reflects the realities of survivor journeys. Their perspectives have informed training for frontline professionals, helping to build empathy, awareness, and better responses within health, social care, and criminal justice systems.

Perhaps equally important is the impact on survivors themselves. Being part of the forum offers an opportunity to transform difficult experiences into a powerful force for change. Participants often describe feeling empowered, valued, and heard—sometimes for the first time. Many say that contributing to research and policy gives their experiences meaning, helping to create a legacy of hope and change for others.

In summary, the VOICES Lived Experience Forum demonstrates the transformative power of survivor insight. Through partnerships with universities such as Oxford, Sussex, and UCLA, and through contributions to local and national policy, the forum ensures that lived experience is not just acknowledged but actively shapes the future of domestic abuse responses. Its impact is felt both in the evidence that informs change and in the lives of the survivors whose voices are finally being heard.

We Can Support You

If you are ready to have a conversation with us, leave a safe number for us to call and a time that suits you either on our answer machine or via email.

No commitments, no record without your consent. Just a conversation.