Voices Charity > What we do > National help lines

National help lines

VOICES’ staff are available to support you during office hours. If you would like support outside office hours, scroll below for links.

If you are in immediate danger, call 999

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National help lines

VOICES’ staff are available to support you during office hours. If you would like support outside office hours, scroll below for links.

If you are in immediate danger, call 999

If you think you are in immediate danger please call 999

Women

The freephone, 24-hour National Domestic Abuse Helpline: 0808 2000 247

For additional support, such as advice on how to access refuge accommodation and specialist domestic violence services, call the 24 hour National Domestic Abuse Helpline.

The helpline is staffed around the clock by fully trained support workers who can listen to your experience and offer advice without judgement. It is free to call and completely confidential. Interpreters can be accessed for non-English speakers and services are available for those who are deaf or hard of hearing.

If you do not feel able to speak over the phone you can use Refuge’s live chat service from Monday to Friday between 3pm and 10pm.

Men

Respect Men’s Advice Line

Freephone 0808 8010327
Monday to Friday – 9:00am to 8:00pm
Saturday and Sunday – 10:00am to 12:00pm and 4:00pm to 6:00pm

Webchat support
Wednesday, Thursday and Friday – 10:00 to 11:00am and 3:00 to 4:00pm

Mankind

01823 334244
Confidential helpline for male victims of domestic abuse and domestic violence
Weekdays 10am to 4pm

LGBTQ+

Galop

Freephone 0800 9995428
Monday to Friday – 10:00am to 5:00pm
Wednesday and Thursday – 10:00am to 8:00pm

Email support: help@galop.org.uk

Webchat and chatbot
Wednesday and Thursday – 5pm to 8pm (Open 5 days a week and closed at weekends  and on bank holidays. You will be called back if you can’t get through the first time.)  The chatbot is available 24 hours a day, 7 days a week for those who do not need immediate help. 

General

Samaritans

Freephone  116 123 – 24 hour service

The Mix

Freephone: 0808 808 4994
Free information and support for under 25s  – 3:00pm – 12:00am every day
One-to-one chat and crisis messenger

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We can support you

If you are ready to have a conversation with us, leave a safe number for us to call and a time that suits you either on our answer machine or via email.

No commitments, no record without your consent. Just a conversation.

01225 984189

info@voicescharity.tempurl.host

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In this section

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What our clients say

Voices have changed my life completely. I have gone from being a victim feeling frightened of the world and nervous of everything to a strong and powerful woman with much more knowledge. My journey hasn’t finished and I still have obstacles to overcome but voices have changed my life in so many ways that I will forever be thankful for everything.

Jane

Voices have helped me to have the strength to keep going, through the hardest and most unsurvivable of times. My whole family are grateful to Voices: you are a battalion of angels, who work truly and tirelessly, to make safe lives happen.

Kate

Voices have shown me that I'm not alone, but more than that, I have people around me who truly understand my experiences and are able to listen without judgement, question or disbelief. Every time I speak within any session connected to Voices, I know I am heard and actually listened to. This is so powerful after years of being silent and having no voice or opinion.

Bella

It’s given me the hope that I can heal and move on. I don’t have to be a victim and let what has happened dominate my life. It’s giving me a safe place to be vulnerable and heal where there is no judgement but compassion and support. I don’t feel like I’m crazy anymore as voices get it they understand just what the abuse does to people and I no longer feel so alone.

Emma